FAQs
Do you work remotely?
Yes — my studio is based in Raglan, New Zealand, but I work remotely with clients across the country and internationally. Regular video calls and prompt email communication help keep projects flowing smoothly, wherever you're located.
What is your hourly rate?
My standard rate is NZD $70 per hour. For larger projects or ongoing collaborations, I’m happy to provide a custom quote or package pricing.
Do you offer payment plans?
Yes — payments are typically made in two parts: a 50% non-refundable deposit to secure your booking, and the remaining 50% upon project completion.
If needed, I can also offer a four-month payment plan at no extra cost.
How far ahead do I need to book in advance?
I usually book projects at least two months in advance. If you'd like to work together, please reach out early to secure your spot.
What happens if I’m still not happy with my design after one round of refinements?
For brand identity projects, one round of refinements is included in the package — and in most cases, that’s all that’s needed. If you’d like to explore further changes, additional refinement rounds can be made at my standard hourly rate of NZD $70.
Do I need to have the content ready before you start my website?
Yes — to ensure a smooth and efficient process, all content needs to be ready before we begin your website project. This includes imagery, written copy, keywords, SEO descriptions, your domain name, and access to any relevant accounts.